How To Add Online Ordering For Your Restaurant
A DIGITAL WORLD
No matter what’s happening in the world, there’s one thing that remains constant – people need to eat. And what’s more, people like to eat good food – preferably that they haven’t had to cook themselves. This is where having an online ordering system can give your restaurant or cafe the boost it needs during these uncertain times.
Even when COVID-19 isn’t keeping everyone safely at home, having a restaurant online ordering system is a profitable decision – 34% of consumers say they spend at least $50 per order when ordering online.
Right now, delivery is the only way for many restaurants to keep serving their hungry customers. If you’re looking to maintain or even top up your business’ income, we’re here to help you get started.
There are three main ways you can set up a restaurant online ordering system:
- Use a third party online ordering app, such as Uber Eats.
- Use your own website with an in house solution like BiteHive
- Use a third party online ordering app combined with a POS system, such as CAKE. We’ll walk you through each option to help you pick the best ordering system for your business.
Once your customers have boiled their way through five bags of pasta, they’ll be ready for something a little different – and you’ll be ready with your new food ordering system to take their order.
Use a third party online ordering app, such as Uber Eats.
What is it? You use a third party online ordering app, such as GrubHub or Uber Eats.
How does it work? A customer places an order, the app forwards the order to you, then their delivery service takes the food to the customer.
What do you need? Basic information about your restaurant for the sign-up form, such as your location, cuisine type, and estimated number of weekly orders.
How do you set it up? Go to your chosen app and fill out your restaurant’s details to get started!
How much does it cost? Usually there’s no upfront cost, but the app takes a cut of each transaction.
If you’re not quite feeling up to managing orders and deliveries all yourself, then a third party online ordering app is a good way to go. It’s an extremely popular option, because it gets your restaurant in front of new customers as well as regulars.
Third party online ordering apps include companies such as Uber Eats and GrubHub, the latter of which is used by 19 million people and features over 350,000 restaurants!
To get started, you simply choose the app you want to use and head to their website. Next, fill out a signup form with basic details about your restaurant – this will then be passed on to the app team for them to review and approve.
third app online food ordering grubhub restaurant form GrubHub makes it pretty easy to get started – simply fill out the form on the website! Here’s how it works once you’re partnered with a third-party delivery app:
Once set up, customer orders will go through the app. The order will be forwarded to you – someone will need to accept the order on the app’s tablet – so you can prepare the correct dishes. You’ll also need to manually enter the order into your own POS. Then, one of the app’s delivery drivers will arrive to take the food to the customer. restaurant ordering system uber eats app how it works Using a third-party app like Uber Eats makes the process of handling online food orders a lot more convenient! You can use more than one third party app, but be careful to manage all your orders properly and keep each one separate!
The main drawback to using a third party app is that they take a cut of your earnings. Some apps, like Uber Eats, also charge a one-time starter or “activation” fee before also taking a service fee as a percentage of your orders.
This is something that your customers are aware of, too. Did you know that 70% of consumers actually prefer ordering directly from restaurants instead of ordering through apps, so that their money goes straight to the business?
Still, the convenience of using a third party app can’t be denied – if you’re looking for a quick and easy way to start your restaurant online ordering system, this is a winner!
Take Orders Straight from Your Website with In-House Solutions Like BiteHive
What is it? You use your own website to process online orders with limited or no commission fees.
How does it work? A customer places an order, a team member reviews and approves the order, then their delivery service takes the food to the customer or the customer picks it up.
What do you need? Basic information about your restaurant for the sign-up form, such as your location, cuisine type, and estimated number of weekly orders.
How do you set it up? Contact a BiteHive rep to get started today or visit www.getbitehive.com to explore options
How much does it cost? BiteHive offers the industries lowest prices for restaurant solutions including online ordering beginning at $69 / month.
BiteHive is an all in one solution for online ordering, marketing and loyalty, and was created with the goal of championing small businesses. All of the solutions we create are designed to be incredibly easy to use and to work seamlessly with your current systems. The BiteHive online ordering solution is no different, incredibly simple setup will have you accepting online orders in no time.
Much Like When Using GrubHub and UberEats Ordering is Simple for the User
Once set up
- Customer orders through your own website
- The order will be forwarded to you
- Someone will need to accept the order on the app’s tablet so you can prepare the correct dishes.
- You’ll also need to manually enter the order into your own POS.
Using the BiteHive app makes the process of handling online food orders a lot more convenient and puts you in control!
BiteHive Solutions Are Designed to Draw Traffic and Increase Customer Loyalty
Our solutions don't stop at online ordering! BiteHive also has solutions for automated marketing and loyalty programs, QR code menus for table side ordering, and SMS marketing. Plus every BiteHive package includes our Live Menu, which is guaranteed to increase engagement and customer loyalty by adding live "likes" and reviews to your online menus. Say goodbye to boring PDFs!